Job Description

San Francisco, CA | SFO 422 San Francisco, CA 94128, USA As Menzies Aviation Cargo Office Supervisor, you will be responsible for directing and coordinating the activities of departmental non-exempt employees such as Cargo Office and Warehouse Agents and warehouse leads. Key Responsibilities Ensures proper staffing is scheduled for Office Staff. Perform general office duties inclusive of, but not limited to filing, answering telephone(s), mail distribution and composing correspondence. Involved in the interviewing process, conduct performance evaluations, issue disciplinary actions and work with General Manager on final decisions in these areas. Keep track of attendance records, monitor lateness/absence/manual miss punches, etc. Ensures proper documentation is prepared by staff in order to maintain compliance with the particular airline guidelines, FAA, DOT and other regulatory agencies. Interact with authorities, TSA, CBP, Agriculture agents. Provide excellent customer service to all customers at the counter and over the phone. Resolves employees concerns and submits to manager for action. Monitor station supply levels and order as necessary. Other duties as assigned. Qualifications One year college certificate or technical school, six months related experience or equivalent combination of education and experience. Must be able to pass a ten-year background check as required by US Customs. Must be able to lift and move up to 70 pounds. Aviation Industry experiences a plus. Must be able to speak, read, and write in English proficiently. Valid driver’s license with good driving records. Must be available and flexible to work variable shifts including weekends and holidays. Work is done primarily outdoors. Must be comfortable working in all weather conditions. Must pass an FBI background check and obtain a custom seal. Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA). Must be able to pass all pre-employment testing, including drug testing and ten-year background check as required by US Customs. Knowledge, Skills and Abilities Ability to learn quickly. Ability to understand and carry out oral and written instructions and request clarification when needed. Strong interpersonal skills. Ability to work as part of a team. Ability to build relationships. Education Preferred: Associates or better. Experience Licenses & Certifications Required: DRIVERS LICENSE Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr Menzies Aviation

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