Job Description
Description Join Our Team: For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.
Summary: The Fraud Investigator is responsible for member fraud triage, mitigation, investigation and recovery activities on known fraud or unusual activity.
Education and/or Experience: - Associate's degree or a minimum of four years directly related experience required
- Minimum four years financial fraud experience required
- White collar criminal investigatory background in a federal, state, or local law enforcement capacity preferred
- Verafin case management system preferred
- Knowledge of the Bank Secrecy Act, USA Patriot Act, applicable laws and regulations
- Ability to maintain confidentiality
Job Responsibilities: - Manage cases for fraud and suspected or confirmed fraudulent activity reported by employees, members, or other persons.
- Check fraud, new account fraud, wire transfer fraud, ACH, identity theft, return items, P2P.
- Research and conduct thorough investigations
- Interview suspects and witnesses to ascertain fraud claims
- Collect evidence and relevant financial documents
- Collaborate with AML, internal investigations, and other business partners in investigating external member fraud incidents
- Review surveillance systems and extracts photos for use by credit union and/or law enforcement personnel
- Write in-depth reports on findings and prepare case filings for Financial Crimes Investigator to pursue criminally
- Recover funds acquired fraudulently
- Recognize fraud patterns and suggest new methods of detection, mitigation, and prevention to Director Fraud.
- Assist with the implementation of new processes and software solutions.
- Exercise good judgment to independently resolve problems that require in-depth research.
- Performs other duties as assigned.
Benefits of Joining the Teachers Team: We provide a competitive compensation and benefits package that includes, but is not limited to:
- Paid time off for vacation, personal days, and holidays
- Fully-funded pension plan
- 401(k) company contribution
- Teachers pays 100% of Dental & Vision premium
- Tuition reimbursement is offered to full-time employees
- Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
The good faith range for this position is $58,029 to $69,635 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.
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Job Tags
Holiday work, Full time, Part time, Local area,