Job Description
Echo Park & Forest Ridge Apartment Homes is seeking an experienced, rockstar Property Manager to lead a team in excellent customer service, facilities management, and community engagement. This person would maintain 2 properties in Bloomington, which includes leasing in a very competitive market. These assets consist of Forest Ridge - 114 unit community and Echo Park, 154 unit community. These communities are expected to retain a high occupancy level, while appealing to many different types of people. This community requires an energetic, organized, detail oriented leader with a motivated and positive attitude. The Property Manager is responsible for all property operations, financial performance, team development, and customer satisfaction. As the Property Manager, you will be responsible for embodying and working to reinforce Gray Residential mission, values, culture, and goals.JOB REQUIREMENTSHigh School Diploma, General Education Degree (GED), and/or Bachelors DegreeAt least three (3) plus years of property management experience (Multifamily Preferred)At least one (1) year of Property Manager experience (Multifamily Preferred)Experience with Entrata Property Management Software (Preferred)History of successful rent collections and working with a collection agencyExposure to working with outside vendorsExperience with the eviction & court processesHistory of successfully marketing and leasing an apartment communityKnowledge of developing and following annual budgetsHistory of exceptional customer serviceStrong leadership and project management skillsAbility to organize and direct oneself and effectively superviseStrong oral & written communication skillsSolid understanding and skill set in Microsoft Office Suite & Adobe PDFExcellent organizational skillsKnowledge of laws and regulations pertaining to property management (i.e., Fair Housing, Tenant Laws, OSHA, EPA, etc.)Any certifications from the National Apartment Association is a plusValid state issued drivers licenseBe able to lift up to twenty-five (25) poundsJOB RESPONSIBILITIESCollect monthly rents and work with property designated collections company.Communicate efficiently and effectively with residents about delinquency, move-in and move-out process, eviction notices, turn process, etc.Hire and terminate staff members as needed and according to the allocated budget.Represent the property at court hearings to deal with eviction and collection proceedings.Make sure property management software is operating at an optimal level and is up to date daily.Complete weekly, monthly, quarterly, and annual management reports.Handle all customer service issues as they arise.Work with maintenance supervisor to establish contracts with outside vendors to perform routine services (i.e., landscaping, trash collection, etc.).Work with maintenance supervisor to set up a turn schedule, bid out turn services, and oversee all turn operations.Make sure all property staff completes all assigned training.Perform financial move-out statements and mail and email to former residents.Complete move-in and move-out inspections.Plan, approve, and execute all marketing activities and resident/prospect events.Monitor leasing performance of staff members and marketing actions.Ensure hospitality and customer services at the property are at an exceptional level.Conduct routine audits on community structure and report any issues as they arise.Conduct routine audits on all files for accuracy and missing files.Assist with capital expenditure (CAPEX) walks and REAC Inspections (if applicable).Make sure that excellent curb appeal is always maintained.Providing market data and rent recommendations.Sending out renewal offers and executing renewals.Report all liability and community incidents and ensure that all workers compensation claims are reported and properly documented.Answer phone calls and emails, tour prospects, complete applications and leases, and gather all qualifying documents to finalize lease files.Complete routine safety checks.Financially operate the property within the given budget.Strive to improve property reputation throughout the year.Make sure all maintenance and safety documents and files are organized, up to date, and easily accessible.Monitor all property staff is complying to all federal and local laws, federal mandated regulations, and company issued policies and procedures.Any other duties as assigned.ADDITIONAL BENEFITSGray Residential offers a competitive compensation package, including but not limited to:Medical Insurance401k Plan with employer matchCompany paid dental and vision insuranceCompany offers short- and long-term disability, as well as life insurance optionsPaid time off structure and company paid holidaysApartment discount programEmployee referral program TRAVEL REQUIRED: Less Than 5%REPORTS TO: Regional ManagerBONUS: Renewal Bonus + Commission Gray Residential and Gray Capital is an equal opportunity employer and a drug free workplace.
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Gray Capital LLC
Job Tags
Temporary work, Local area,