Job Description

Job Description

Job Description

Manage the day to day operations of the parts department, oversee the flow of parts to ensure production runs smoothly and monitor inventory levels. This position requires strong computer and internet researching skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. It is a fast-paced and sometimes loud environment. The Parts Manager must be trainable.

Priorities

· Sell parts over the counter and pull parts for in-house jobs and customers.

· Use Fullbay program to manage inventory, order, track and invoice parts for in-house jobs and customers.

· Help customers find and purchase correct parts needed.

· Check in parts from UPS, FedEx and other deliveries as soon as possible.

o Check if correct part and quantity has been shipped against purchase order

o Check if any damages and communicate to parts distribution center.

· Update parts and selling prices in inventory to maintain profitability.

· Create counter sales and credit memos (if needed) for parts orders/returns.

· Add parts & freight cost (if any) ordered for job to customer service order (SO).

· Accept payments from customers.

o Responsible for cash/petty cash box.

· Create quotes/estimates for jobs/customers.

· Manage inventory quantity. Note when items are low and do stock order accordingly.

o Forecast parts needs and ordering parts to maintain optimal inventory levels.

· Returns parts not used on the job on the SO and on the shelf.

· Keep track of cores and return cores by due date.

· Take notice/initiative in cleaning and organizing of all space as needed.

· Turn in Cummins bills, daily counter sales and credit card receipts into accounting from the previous day first thing in the morning.

Communication

· Communicate with customer on parts status.

· Collaborate with mechanic/shop manager to ensure all parts are available for repair jobs.

· Communicate with parts distribution center regarding status of parts.

Technical Learning

· Previous experience in automotive industry

· Strong communication and customer service skills.

· Ability and desire to learn new skills and knowledge.

· Product knowledge to ensure the correct parts are identified and recommend the needed parts.

· Computer proficiency

· Good problem-solving skills

· Mathematical skills to help manage inventory, pricing, and estimates.

· Attention to detail.

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