Job Description

Our Team Members share our core values with a passion for property management and enjoys the fast pace, grow or die work environment! This self- motivated individual will make the team excel and have a strong desire to learn. This individual will also communicate with radical transparency while ensuring the customer comes first, always.

Job Summary: The office receptionist is the face and voice of the company. This role establishes professional communication with anyone they meet while demonstrating our core values. Professional and effective communication is key for this role. The receptionist' number one priority is to provide excellent customer service to new and existing customers and clients. The receptionist manages the busy front office lobby and redirect guests and callers to the appropriate staff member.

Reports To: Office Manager

Position Type: Full Time/Non=Exempt

Hours: Monday - Friday from 8 a.m. to 5 p.m. (PST)

Hourly rate: $17.00 to $20.00 hourly

• Open the front lobby entrance and phone lines by 8 a.m. every business day
• Close front lobby entrance and phone lines by 5 p.m. every business day
• Provide excellent customer service
• Interpret Spanish speaking caller questions and connect them with the appropriate staff
• Redirect calls and in person guests to the appropriate in person or remote staff
• Operate online multi-line phone system
• Follow company policies and procedures
• Monitor all front lobby activity
• Maintain clean front lobby
• Send, receive and distribute mail, faxes and packages as requested
• Distribute incoming/outgoing Mail daily
• Sort general data using Microsoft excel
• Order office supplies with approval from office manager
• Restock office supply room
• Assist corporate staff with administrative tasks such as data entry projects as needed
• Other duties assigned

Requirements

• With at least 1 year admin/receptionist experience
• Respond to calls and emails from clients
• Consistently redirect a caller or guest to the designated staff member.
• Search or format data on excel, word, and outlook programs daily.
• Monitor, send, receive, and distribute mail, faxes, and packages.
• Manage online portal to make approved purchases.
• Excellent email management skills

Job Tags

Hourly pay, Full time, Monday to Friday,

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