Job Description
The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving Constitutional protections in the fight against terrorism. Part think tank, part advocacy group, part cutting edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them – in Congress and the states, in the courts, and in the court of public opinion.
The Brennan Center seeks an intern to assist our IT Director in providing help desk support to our staff in New York and DC. This is an exciting opportunity for an energetic student to launch a career in Information Technology. This is a paid internship with flexible hours and the ability to earn college credits while gaining invaluable work experience.Note: This internship is in-person at our New York office.
Responsibilities:
Provide desktop and telephone support to all Brennan Center employees.
Properly document all calls and problem resolutions.
Provide user-level software support, including but not limited to, MS Office (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, Office 365, and Sage fundraising database)
Upgrade, repair and replace computers and printers as needed.
Experience/Skills/Requirements:
Technician Level 1
Strong communication skills, problem-solving ability and detail-orientation.
At least a beginner’s knowledge of hardware and software installation.
MS Office (desktop and cloud based) skills
Familiarity with standard desktop concepts, including TCP/IP settings and troubleshooting network connectivity issues.
Excellent listening and verbal skills.
Familiar with major smartphone and tablets models and OS
A basic understanding of various mobile device platforms and Macintosh.
The Brennan Center is committed to advancing Diversity, Equity, and Inclusion in the workplace. We continuously work with our staff to find new ways to increase diversity and to build and cultivate an inclusive and equitable work environment, where everyone can be their true self and feel a strong sense of belonging. As such, we seek to hire interns who have a commitment to and/or experience with diversity, equity, and inclusion.
This position is only open to current undergraduate students
Hours: Monday – Friday (9:00am – 5:00pm EST)
The Brennan Center for Justice is committed to a workplace based on equal opportunity and a strong belief in the increased effectiveness that comes from a diverse workforce. To this end, Brennan Center
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